TERMS AND CONDITIONS
We guarantee your satisfaction with anything that you purchase. If you cannot see the question you would like to ask, or you need more information, try help or .
No contract is deemed to have occurred between you and EshopOne until EshopOne accepts your order by despatching the goods. For avoidance of doubt, the contract is deemed to be carried out in England, and will be carried out in all respects in accordance with English law, and under the jurisdiction of English Courts. EshopOne reserve the right to decline any transaction it deems to be fraudulent.
We take your privacy very seriously. We make sure that any information held is used in accordance with all applicable Data Protection rules. We never sell any customer details, including names, addresses, email adresses or telephone numbers to a third party. They are purely for our use if there is a query over your order.You may receive occasional emailings from us, if you choose to do so at the checkout. If you would like to remove yourself from this email list, please email us at
All prices include VAT (Value Added Tax) where applicable at 17.5%.
If you are buying from the US, then when you checkout VAT is deducted from the price that you pay, so your final total is likely to be less than the original price shown. However, you are responsible for any local duties or import taxes.
We understand that sometimes goods need to come back, and we aim to make this as straightforward as possible. We have a no quibble returns and refund policy.
We will refund your money in full, if you are not entirely delighted with your purchase, or exchange any item, without question. (Please note we can't refund next day delivery postage - unless of course we are late in our delivery!) We only ask that you return the item to us unused and with the original labels and packing, and not damaged in any way. We guarantee you can buy with confidence, so in the unlikely event of the item becoming faulty after use, we will also refund you . This does not affect your Statutory rights.
For all suits, coats and trousers we do FREEPOST returns, so it won't
cost you anything to send the goods back for a different size, or for
a full refund. You will have a freepost returns form with your purchase,
just let us know on the form what you would like us to do.
All the wording used on EshopOne.com and EshopOne.co.uk is copyright, and must not be reproduced without permission.
In the unlikely event that there is a problem, we will do our best to resolve it. You can or call us on 01335 361287, or write to us at
If you have any questions, please do not hesitate to
contact us. We will make sure we get back to you as soon as possible.
At busy times, or out of hours there will be an answer machine, so please
leave a message.